The office of the Ombudsman for Banking Services says it has been inundated with complaints from people who fall behind with their vehicle repayments and have their cars repossessed by banks.
Ombudsman Reana Steyn says that the first legal principle for customers to understand is that under vehicle financing agreements, the vehicle remains the property of the bank until the loan is fully repaid. We speak to her for more details. #DStv403
